Terms of Service

1. Acceptance of Terms

By accessing or using the Gigora platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the platform. We reserve the right to update these terms at any time, and continued use after changes constitutes acceptance of the revised terms.

2. Definitions

• "Platform" refers to the Gigora website and all associated services.
• "Client" refers to any user who posts projects or hires freelancers through the platform.
• "Freelancer" refers to any user who applies for or completes projects through the platform.
• "Project" refers to any work posted, agreed upon, or completed through the platform.
• "Services" refers to all features, functionality, and tools provided by Gigora.

3. User Accounts & Registration

To use the platform, you must create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Client Obligations

As a Client, you agree to:

• Provide clear and accurate project descriptions and requirements
• Pay freelancers promptly for completed work in accordance with agreed terms
• Communicate respectfully and professionally with freelancers
• Not request work outside the scope of agreed projects without appropriate compensation
• Use the platform's payment system for all transactions related to projects found on Gigora

5. Freelancer Obligations

As a Freelancer, you agree to:

• Deliver work that meets the specifications and quality standards agreed upon
• Meet deadlines or communicate proactively if timelines need adjustment
• Maintain accurate and truthful profile information, skills, and portfolio
• Not use the platform to solicit clients for off-platform transactions
• Comply with all applicable tax obligations related to your earnings

6. Fees & Payments

Gigora charges service fees on transactions facilitated through the platform. Current fee structures are disclosed on our Pricing page and may be updated with notice. All payments are processed through our secure payment partners. Freelancers are responsible for providing accurate payment information.

Gigora reserves the right to change fee structures with 30 days' notice to users. Continued use of the platform after fee changes take effect constitutes acceptance of the updated fee structure.

7. Dispute Resolution

Gigora provides a dispute resolution process to help resolve conflicts between clients and freelancers. Users agree to participate in good faith in the dispute resolution process before pursuing any legal remedies. The dispute resolution process includes:

• Direct negotiation between parties
• Mediation facilitated by Gigora's support team
• Binding arbitration for unresolved disputes, where applicable

8. Prohibited Conduct

You agree not to:

• Violate any applicable laws or regulations
• Infringe on the intellectual property rights of others
• Post false, misleading, or deceptive content
• Engage in harassment, abuse, or discrimination
• Attempt to circumvent the platform's payment system
• Use the platform for any illegal or unauthorized purpose
• Interfere with the security or proper functioning of the platform

9. Limitation of Liability

Gigora provides the platform on an "as is" and "as available" basis. To the maximum extent permitted by law, Gigora disclaims all warranties, whether express or implied. In no event shall Gigora be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform.

Gigora's total liability for any claim arising from these terms or the platform shall not exceed the total amount of fees paid by you to Gigora in the 12 months preceding the claim.

10. Termination

You may terminate your account at any time through your account settings. Gigora reserves the right to suspend or terminate accounts for violations of these terms, fraudulent activity, or any conduct that we determine, in our sole discretion, is harmful to the platform or other users. Upon termination, your right to use the platform ceases immediately.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising under these terms shall be resolved in the courts of Lagos, Nigeria.

12. Contact

If you have any questions about these Terms of Service, please contact us:

• Email: gigoranetwork@gmail.com
• Phone: +234 815 215 3528